HERE TO HELP
Let's talk pets & home.
A question about a product, a size or your order? Get in touch with Topcoatie.
CONTACT TOPCOATIE
We're happy to hear from you.
Tell us what you need help with. For questions about an existing order, please include your order number.
- Email us
- djyp@topcoatie.com
- Call us
- +86 134 0000 0592
- Based in
- Wuxi, Jiangsu, China
Looking for useful information?
Have a question about delivery, care or returns? Browse Help & Policies or get in touch.
Visit Help & PoliciesSend us a message
Share a few details so we can understand your question.
Before you get in touch
Can you help me choose a size?
Yes. Tell us which product you are considering and share the relevant measurements of your furniture or pet. Include the product name or link so we can understand your question.
What should I include for an order question?
Please include your order number, the email address used at checkout and a short description of what you need help with. You can select Order support in the form above.
How do I ask about a return or a delivery?
Send us your order number and the details of your enquiry using the form or customer service email. For a question about an item you received, describe the item and the issue so we can understand what happened.